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Insurance plans

Most of the major insurance companies cards are accepted, however where no direct settlement facility is available. We will help you in assisting the required documentation to submit for reimbursements claim.

We have billing agreements* with the following insurance companies:


Adnic Insurance

Platinum, Gold, Silver


Al Buhaira National Insurance

Comprehensive Plus (CN+),

Comprehensive (CN)

Al Buhaira

General Plus (GN+),

General (GN)

Al madallah

Star Plus, Star Seha, Star, Axa 1, Axa 2, Axa 3


Connex Assistance Insurance

ON GOP Basis

Connex Assistance

Dubai Insurance

N1, Exclusive N1

Dubai Insurance

Enaya Neuron Insurance

Platinum, Gold


Platinum, Diamond

Inayah TPA

International SOS insurance

All cards For In-Patient and Outpatient With GOP

International SOS

IRIS Health Services

Titanium, Gold

IRIS Health Services

Mednet Insurance

Gold, Silver Premium


MetLife Insurance

VIP, Gold


MSH International Insurance

Comprehensive, Platinum

MSH International

NAS Insurance

Executive (EN), Comprehensive (CN), General (GN)


Neuron Insurance

Comprehensive, General Plus


Nextcare Insurance

Comprehensive (CN),

General Plus (GN+),


Standard (SN)


NOW Health International insurance

Direct billing

NOW Health International

Saada Insurance



Vidal Health Insurance

General, Comprehensive

Vidal Health

Wealth International Insurance

Platinum, Diamond

Whealth International

* Terms and conditions might apply for certain policies


  • Your insurance card should be provided at all times when availing treatment
  • The hospital should be updated if your insurance policy changes
  • Read your insurance policy carefully, especially the exclusions paragraphs
  • All admissions require pre – authorization. For direct billing, pre – authorization protocols may take one hour to seven days, so please be prepared
  • Medications will be dispensed for the period of the insurance card validity only
  • Some insurance policies include a patient deductible (fixed amount or a fixed percentage)
  • Most insurance policies do not cover health check-up packages and screening tests
Call our Helpline (+971 4 703 0000)